Platform Status

Prompt.io™ offers 99.96%+ historical uptime for the last 5+ years.
Our system is built on a rock solid telephony and cloud infrastructure from leading providers including SignalWire, Twilio, and AWS.


PROMPT.io PLATFORM 
AND PARTNER STATUS

Prompt.io

SignalWire.com

Prompt.io utilizes SignalWire for SMS and MMS delivery for a large portion of our customer base.

TWILIO.com

Prompt.io utilizes Twilio for SMS and MMS delivery for some of our nonprofit and commercial customers.

Bandwidth.com

Prompt.io utilizes Bandwidth for SMS and MMS delivery for a small portion of our customer base.

YTEL.com

Prompt.io utilizes YTEL for SMS and MMS delivery for a small portion of our customer base.

ZIPWHIP

Prompt.io utilizes Zipwhip for SMS and MMS delivery via toll free. Nearly all toll free texts are dependent on Zipwhip services throughout the telephony ecosystem.

Amazon Web Services

Prompt.io services are hosted at AWS. Any outage at AWS may have severe implications for our platform availability.

AWS STATUS PAGE

Campaign Registry

Prompt.io utilizes Campaign Registry to register organizations for 10DLC texting.

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Carrier Availability and Delays

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