Choose the right channel type that works for your organization
Need help deciding on which type of SMS is perfect for your organization? We're here to help.
Book a demo today.
10DLC, Toll Free, and Short Codes
Prompt.io™ has you covered no matter which method of texting you choose. Prompt.io offers fully registered peer-to-peer texting via 10DLC as well as texting via toll free and short code.
Compare SMS TYPES
10DLC
Toll Free
Short Code
Best use cases
P2P Texting
Political Campaigns
Small/Med
PACs and Unions
Political Campaigns
Small/Med
PACs and Unions
Business
Large Nonprofit
Large Nonprofit
National/Large Elections
Large Nonprofits/Unions
Commercial Marketing
Large Nonprofits/Unions
Commercial Marketing
Send speed
4-25+/second based on brand and use case
3-100+/second
100+/second
Volume
Potentially some daily limits to T-mobile
Unlimited
Unlimited
Deliverability
Great
Better
Best
Delivery receipt
Carrier
Handset
Handset
Set up time
From a few days up to a week depending on use case
1-10 days depending on use case
8-12 Weeks
Costs
Minimal registration fees, moderate per-message fees
No registration fees, moderate per-message fees
High set up cost, short
code leasings fees -$500/month, low per-message fees, moderate carrier passthrough fees
code leasings fees -$500/month, low per-message fees, moderate carrier passthrough fees
10DLC Advantages
Proper registration and use of 10DLC has many advantages over unregistered texting.
Enhanced Deliverability
Most of our customers are seeing 95%+ delivery for registered texts -- significantly higher than unregistered traffic.
Carrier Interventions
When deliverability issues arise, we are able to work directly with Campaign Registry and the carriers directly to resolve them.
Reduced Network Access Fees
In most cases, registered traffic is charged a lower per-segment network access fee compared to unregistered traffic.
