PromptExchange

Text Messaging That's Ready for Action

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Securely exchange data and conduct business via text

Discover text messaging with the ability to drive action and conduct business. PromptExchange creates a single, end-to-end, text-led mobile experience that's capable of doing nearly anything possible via web app or web form. Go straight from text notification to completing surveys, renewing subscriptions, filing claims, sending donations, scheduling appointments, and an unlimited number of other actions. Quick, secure, efficient. Your customers will love it.

The power of PromptExchange

Faster time to action

A single, end-to-end, text-led process for conducting business eliminates friction points and hand-offs. Shortens typical processes by days.

Higher conversion rates

It's simple. People check their text messages more than almost any other channel, and PromptExchange makes it easy and convenient to conduct business via text.

Pure efficiency

PromptExchange creates a direct link for customers. No more back-end systems, no more fumbled hand-offs, no more paper or errors. Digital Transformation at its finest.

Increased customer satisfaction

No more waiting on hold, no annoying web chat, no need to find time to check email. All the convenience of text plus the ability to take action.

Business gets done faster with text-led experiences

98%

See up to 98% engagement on action-oriented notifications

66%

66% completion rate on requested actions

< 10

Mins

The majority of forms sent are completed in less than 10 minutes

Features to streamline business

Powerful, text-led web forms make it simple

Configure in minutes

Get up and running for fast results. Configure PromptExchange forms in minutes with simple drag & drop configuration.

2-Way data exchange

Complete transactions faster when you collect or present data from existing systems via text-led experience.

Secure data collection

Put your customers at ease. Data collected is encrypted to exceed enterprise security requirements.

Real-time data visibility

Interact when it's called for. Real-time visibility into form-fill progress allows you to assist contacts and increase completion.

E-Signature capable

Get your agreements signed immediately. Easy, sign-with-finger capability for collection of E-signatures.

Easy to integrate

Get your data where you need it. Sync data with any back end source using a simple, configurable call to an external endpoint.

Powerful webforms configured in minutes. No developers required.

Avoid months of development and potential disappointment. With simple drag & drop configuration, you can build PromptExchange forms in minutes. With dozens of form elements available, the opportunities are endless.

Resources

Datasheet

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